Information for AOL Subscribers

The information on this page applies to AOL 5 and earlier.

If you are unable to view the HTML version of E-News

The e-mail reader included with AOL 5 and earlier is not compatible with HTML. When you view the HTML version of E-News, it may appear garbled, and strange characters may appear on the screen. This problem was corrected in AOL 6 and later.

If you subscribe to the HTML version of E-News and use one of these earlier versions of AOL, you have three options:

• Upgrade to the current version of AOL ( click here ).
• Switch to the text version of E-News ( click here ).
• Follow the steps below to view the HTML version of E-News in your AOL browser (instead of the e-mail reader).

How to view the HTML version in your AOL browser

If you follow the steps below, it is possible to view your e-mailed copy of HTML E-News in your AOL browser.

1. In the AOL mail reader, open your copy of E-News as you would open an ordinary e-mail message.

Don't be concerned that the content of the message is garbled.

2. Select File from the menubar at the top of the screen, and then select Save from the File menu.

A dialog will open in which you will be prompted for the name of the file and the folder to which you would like this issue of E-News to be saved. Using a different name for each issue of E-News prevents previous issues from being overwritten.

When naming your file, be sure to end the name with .html .

3. For the file name, type something like enews.html or 6 January 09.html ; select All Files (*.*) as the file type (Mac users should select Text as the file type); and select the folder in which you would like the file to be saved. Then click the Save button.

You are now ready to open E-News in your AOL browser. For the remaining steps, it is not necessary to be connected to AOL.

4. Select File from the menubar at the top of the screen, and then select Open from the File menu.

A dialog will open in which you will be prompted for the name of the file to which you saved E-News in Step 3.

5. Navigate to the appropriate folder and double-click the icon for the issue of E-News you want to read.

The AOL browser will open and display the HTML version of E-News.